Category: Customer Service
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Mar 04,2023 by Dr. Taniya SarkarFive Emerging Customer Experience Trends 2023
Customer Experience, or CX, is the dance between a business and its cu ...
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Feb 26,2023 by Dr. Taniya SarkarSustainable Transformation is Beyond Digital
In today’s rapidly changing world, sustainable transformation is ...
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Jul 04,2022 by Janvi AnandTop BPO Trends for 2021 and Expectations for 2022
Initially, we believed that 2020 would be “the” year in wh ...
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Nov 19,2020 by Vaishnavi VermaThe Top Ten Tips to Outsource Offshore Customer Service
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Aug 25,2020 by Anushka AgarwalCustomer service outsourcing: Its need and importance in the market
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Dec 30,2019 by AdminWays Agents’ can Skyrocket their Call Center’s Growth!
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Dec 03,2019 by Parul SinghTop 6 Challenges of Offshore Call Center Outsourcing and How to overcome them
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Oct 04,2019 by Guest AuthorDo Your Customer Still Have to Use Legacy tools for Support
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