Job Title

Customer Care

Job Responsibilities


  • Provide splendid customer services to customers in a friendly and courteous manner at all times.
  • Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
  • Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
  • Ensure that customers confidential information is properly protected and only used for official purposes.

Skill Requirement

  • Good Communication skills.
  • Good customer service skills & should display good analytical abilities.
  • Prior experience in BPO voice process shall be preferred.
  • Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
  • Must possess good multi-tasking skills.
  • Ability to use computers efficiently and must learn how to use new software/CRM.
  • Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
  • Must have a keen eye for detail and follow instructions.

Perks and Benefits

  • Transport Facility
  • PF & ESIC
  • Overtime allowance
  • Night allowance
  • Incentive

Recruiter Details

Name: Minti Bansal
Email: [email protected]
Phone: 9315191342

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